We strongly recommend that you collect full payment as soon as possible. If a passenger is unable or unwilling to make full payment in a lump sum, then perhaps he or she would prefer to make periodic installment payments. Once again the passenger is apt to be more committed to the tour if he has an investment in it. Final payment is due in Imagine Tours and Travel’s offices a minimum of ninety (90) days prior to departure. Please check your individual tour brochure for specific dates.

Start with the basic tour price as shown in the tour folder, and then add the price for any extensions, options, or special services. You may also have to add airport U.S. and Int’l. Departure taxes, fuel surcharges if imposed by airlines, cruises, etc., gratuities for your guide and driver, visas if/when applicable, optional recommended travel protection (insurance), etc. Please check your tour brochure for additional details.

We do all we can to prevent this from happening. However, our prices are based on current airline and hotel rates, and fuel charges. Occasionally these rates do change. We also have to take into consideration the fluctuation of the U.S. Dollar versus other currencies and the exchange rate when traveling abroad. If and when a price change occurs, imagine Tours and Travel is forced to adjust your tour prices accordingly. Price adjustments are rare as our research department maintains a close watch for possible rate increases and is usually able to anticipate any such changes early enough to price our tours appropriately before the tours are offered.

Tipping will vary depending on the individual tour. Usually you are expected to tip anyone who performs special individual services for you such as headwaiters, bus drivers on your tour bus, sightseeing guides, etc. imagine Tours and Travel will send you a guide with more detailed recommendations on tipping for general planning purposes. On land, normal tipping is approximately $10.00 / $12.00 per day. On cruises, normal tipping is about $13.00/15.00 per day. Shore excursions are $2.00 per person for a half-day tour; $2.00 to $3.00 per person for a full-day tour.

Yes. This is required by the airlines at the time we issue your airline tickets and also assures you and your passenger’s faster check-in at airports.  We pay this in advance due to many international airports requiring taxes paid in the currency of their country, if not paid in advance.

Yes, but with certain provisions. Special refund policies apply on certain tours and airfare programs, and you should consult the “fine print” and “conditions” section of your tour program brochure. In most cases there is a minimum $300.00–$350.00 administration fee if cancellation is made before final payment – 90 days prior to departure as well as any airline penalties imposed by the airlines. (This amount will be credited if the passenger goes at a future time.) In some cases airline cancellation fees may be waived if the passenger can present a medical certificate showing illness as cause of cancellation.  Refunds are always limited to the amount recoverable by imagine Tours and Travel, and no more. Ordinarily it takes eight to ten weeks to process and pay a refund. Because of the heavy cancellations on some tours, we strongly urge all tour members to purchase some form of optional recommended travel insurance.

Yes, but Imagine Tours and Travel requires notification of such plans at least 90 days prior to departure of the tour from the U.S.

It depends on the country or countries you are visiting. In Israel the transportation facilities are as follows; 7 seater limousine; 10 seater zotobus; 19 seater midi-bus; 30 seater; 47 seater; 51 seater and 55 seater motor coaches. The buses in Jordan are 30 and 47 seaters, the Egyptian buses are 10-to-51 seaters similar to Israel’s. In Italy and Greece the maximum seating is 45. In Europe there are double-deckers available that can seat as many as 59 and in some cases up to 70 passengers. Remember that the larger buses cannot get into the tight streets for close-in sightseeing, and in some cases you may have to walk up stairs in order to reach areas that you may have reached with a standard motor coach. We normally do not exceed 40 to 45 persons in a motor coach unless you or the tour host decides otherwise.

Imagine Tours and Travel assigns and confirms cabin space/berthing by category upon receipt of the required $500 per person confirmation deposit. Occasionally there are demands on certain types of ships, which require 25% deposits, i.e. $650-$750 per person deposits. Occasionally there are requests for certain types of cabins and berthing arrangements that exceed the availability. In such a case, we meet special requests on a first-come, first-served basis. Anyone who is not given the specific accommodations he has requested will be given the next closest type of cabin available – and in the event of any cancellations, he or she will have priority in securing the original request.  On any cruise ship there are only so many minimum-price accommodations, so the passenger must understand that he may have to pay a higher price if the cabin accommodations have been exhausted. On the Aegean 3- and 4-day Greek cruises, the category differentials are from $95 to $175 additional per person.

Yes. We will send you, upon request, information about a plan that is geared specifically to your tour members’ needs. (And, remember that many prominent American insurance companies offer special programs for overseas travelers!) In any event, we strongly recommend that you purchase travel insurance of some kind either from elsewhere or us. Imagine Tours and Travel does not accept responsibility for loss or damage to luggage. And since liability on most airlines and overseas handling agents is limited, we strongly recommend that your passengers secure reliable travel insurance.

No. U.S. law requires every citizen traveling outside the country to secure his or her own passport personally. Please keep in mind that it can take as much as three (3) months from the time of application to receive your passport, so plan accordingly. Also, certain customs laws require that a passport be valid for a minimum of six (6) months after your projected return date to the U.S. If you do not already have a passport, we recommend applying for your passport as soon as possible.

For most tours we will secure group visas, which are issued locally upon arrival. If you need a personal visa please contact your tour manager who will furnish you the necessary information and applications. In most cases all personal visa applications should be in our possession at final payment time, 90 days prior to departure. Consult with your local Embassy office for further information.