Full-Time Customer Service, or “Operations Representative”
40-Hour Work Week, Monday – Thursday from 8:00am-6:00pm
This is an in-person position, remote work is not available.
Benefits Include:
- PTO/Vacation after 90 days of employment, including several major holidays
- Employer matched 401K after 1+ year of employment
- Health Insurance (Optional)
Requirements & Responsibilities:
- High School Diploma or GED
- Minimum 3+ years of work experience in an office environment
- Proficiency of the Microsoft Office suite (including Outlook, Word, Excel)
- Proficient phone and communication skills
- Ability to effectively prioritize and manage multiple tasks
- Answering phones and assisting clients
- Perform duties such as invoicing, data entry, filing
- Providing clients with prompt updates on their trip, or to questions
- Grammar and writing skills via email in house and with clients
- Flexibility with helping team members complete tasks
- Ability to work well alongside others in a team environment
Please send your resume to zach@ittworld.com
Full-Time Air Department Representative
40-Hour Work Week, Monday – Thursday from 8:00am-6:00pm
This is an in-person position, remote work is not available.
Benefits Include:
- PTO/Vacation after 90 days of employment, including several major holidays
- Employer matched 401K after 1+ year of employment
- Health Insurance (Optional)
Requirements & Responsibilities:
- High School Diploma or GED
- Minimum 3+ years of work experience in an office environment
- Proficiency of the Microsoft Office suite (specifically Outlook, Word, Excel)
- Proficient phone and communication skills
- Ability to effectively prioritize and manage multiple tasks
- Answering phones and assisting clients
- Coordinating group and individual flight arrangements
- Managing airline bookings, schedule changes, and ticketing
- Communicating with airlines, clients, and internal team to ensure smooth travel plans and transitions
- Assisting with travel logistics and problem solving on the fly
- Ability to work well alongside others in a team environment
Please send your resume to zach@ittworld.com